Mortgage customers up in arms over CIMB's floor rate hike
CIMB Singapore has raised the ire of customers with its move to raise the floor of certain mortgages pegged to the one-month Singapore interbank offered rate (Sibor) - with that floor rate now higher than the prevailing market rate. From May 18, customers on CIMB's floating-rate mortgages linked to the Sibor or Swap Offer Rate (Sor) must stomach being charged a minimum of 0.9 per cent, compared to the previous floor rate of 0.1 per cent, a notification letter seen by The Business Times showed. Disgruntled customers told BT that they consider the move "highly unethical" and intend to challenge the bank on the decision. CIMB is believed to be the first bank to increase its floor rate for such floating-rate mortgages amid the Covid-19 pandemic, with most banks keeping the floor rate of about zero. Floor rates are understood to protect lenders from losses, and introduced as a clause in loan contracts in the case of a collapse in rates. For example, in 2011, the Sor